How Do I… Help Center
Everything you need to know about buying and selling on Mineola Market. Tap a question to expand the answer. If you still need help, contact us.
Getting Started
How do I create an account?
- Click Sign up in the top-right corner of any page.
- Enter your name, email address, and a password.
- Click Create account.
- Check your email for a verification link and click it to activate your account.
Your account is free. You'll use it to list items, message sellers, save favorites, and more.
How do I log in?
- Click Log in in the top-right corner.
- Enter the email and password you used to sign up.
- Click Log in.
Forgot your password? Click Forgot your password? on the login page and follow the email link to reset it.
How do I browse or search for items?
- Use the Categories list on the left side of the page to browse by type.
- Or type a keyword into the search box at the top and press Enter.
- Click any item card to open its full listing with photos, price, and seller details.
Selling
How do I list an item for sale?
- Log in to your account.
- Click Sell in the top navigation bar.
- Fill in the title, description, price, category, and condition.
- Add up to 10 photos by dragging them in or clicking to choose files.
- Click Post listing.
Your item appears in the marketplace immediately. You can edit or mark it sold anytime from My Items.
How do I edit or remove a listing?
- Log in and open My Items from the Settings menu.
- Find the listing you want to change.
- Click Edit to update the details, or Delete to remove it.
- To mark an item as sold, open it and click Mark as sold.
How do I mark an item as sold?
- Open the listing for the item you sold.
- Click Mark as sold.
- Confirm — the item is removed from the active marketplace.
Stores
How do I set up my own store?
- Log in and open My Store from the Settings menu.
- Choose a store name and a web address (slug).
- Add a description and upload a banner image.
- Click Save.
Your storefront automatically shows all your active listings. Share the link so buyers can browse everything you're selling in one place.
How do I find a seller's store?
- Click Stores in the top navigation bar.
- Browse the directory of local sellers.
- Click a store to see everything that seller has listed.
Garage Sales
How do I post a garage sale?
- Log in and click Garage Sales in the top navigation.
- Click Post a garage sale.
- Enter the date, time, address, and a description.
- Add photos of what you're selling.
- Click Post.
Your sale appears on the Garage Sales page and in the community feed so neighbors can find it.
How do I get directions to a garage sale?
- Open the garage sale you're interested in.
- Click Get directions on the listing.
- Your map app opens with the address pre-filled.
Buying & Messaging
How do I contact a seller?
- Open the listing you're interested in.
- Click Message seller.
- Type your question and send it.
- The seller replies in your Messages inbox.
All conversations stay on the site so you have a record of what was agreed.
How do I save an item to look at later?
- Click the heart icon on any item card.
- Open Saved Items from the Settings menu to see everything you've saved.
- Click the heart again to remove an item.
How do I use the chat rooms?
- Click Chat Rooms in the sidebar.
- Pick a room or start a new conversation.
- Type your message and press Enter to send.
Chat is a great way to connect with neighbors and ask questions about the community.
Community
How do I post to the community wall?
- Click Community in the top navigation.
- Type your post in the box at the top.
- Click Post.
You can like and comment on other people's posts too.
How do I follow a seller?
- Open the seller's profile or store.
- Click Follow.
- See their new listings in your Following feed.
Account & Settings
How do I update my profile or password?
- Log in and open Settings from the top navigation.
- Update your name, city, photo, or about text.
- To change your password, enter your current and new password.
- Click Save.
How do I delete my account?
- Log in and open Settings.
- Scroll to the Danger zone at the bottom.
- Click Delete account and confirm.
This permanently removes your account and listings. This can't be undone.
How do I report a problem or suspicious listing?
- Open the listing or post that concerns you.
- Click Report.
- Choose a reason and submit.
Our team reviews every report. You can also contact us directly.
Still stuck? Contact us and we'll help you out.